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Cookie Policy

Europcar Jersey collects information about your device by using cookies and similar technologies.

Cookies and other similar technologies are tracers stored on your device when you visit our website (the "Cookies").

This policy (the "Cookie Policy") aims at describing the different types of Cookies used in connection with Europcar Jersey website (www.europcarjersey.com) and controlled by Europcar Jersey.

This Cookie Policy complements and should be read in conjunction with Europcar Jersey Privacy Policy which is available here.


TABLE OF CONTENT

A. What kind of Cookies is used by Europcar and for what purpose?
B. For what period will Europcar retain the Cookies?
C. Third party Cookies
D. Is the information collected through the use of Cookies transferred outside the EU?
E. How to manage your cookies?
F. Who should you contact when you have a query regarding the use of your cookies?
G. Changes to this Cookies Policy

A.    What kind of Cookies is used by Europcar and for what purpose?

Europcar uses different kind of cookies for the following purposes:

Essential Cookies: these cookies are strictly necessary for the proper functioning of our website – without these cookies, you could not use our Site;
Analytics Cookies: these cookies allow Europcar Jersey to analyse how our customers use our website in order to improve the quality of our website and enhance your navigation;
Advertising Cookies: these cookies are used by Europcar Jersey and our marketing agencies to measure the effectiveness of our media advertising campaigns.

Please find below detailed information about the purpose for which Europcar Jersey uses cookies.

  Description/ Purpose Cookies Persistent/ Session cookies Data transfers outside the EU?
Essential Cookies
These cookies are essential for Europcar Jersey to ensure the proper functioning of our website and the security of its environment. Without these cookies, we cannot memorise the choice you make and the information you provide during the booking process on our website and we are not able to proceed to your booking. For this purpose, Europcar Jersey collects information about: the details of the choice you made during the booking process (e.g. regarding the vehicle, location); the information necessary for your booking (i.e. station, date of the rental pickup and return, vehicle type, extra). Europcar essential cookies (ci_session,quoted) Persistent No
Analytics Cookies
These cookies allow Europcar Jersey to analyse how our customers use our website in order to track its performance, enhance its quality and your navigation. For this purpose, Europcar Jersey collects information about: the number of users navigating on our website; the pages of Europcar Jersey website most visited; the number of error messages that might occur when navigating; the loading time of our website pages; the visitors country of origin; the visitors device/browser you use; the type of products/services purchased; the interactions on tests Europcar Jersey may realise on specific sections of the websites (e.g. to calculate the number of visitors, the number of "click"); the interactions with other customers' comments (e.g. the number of comments per products, the number of views of the comments, the purchases of products with comments, etc.).
Google Analytics Persistent Yes
Tracking & Advertising Cookies
These cookies are used by Europcar Jersey and our marketing agencies to measure the effectiveness of our media advertising campaigns. For this purpose, Europcar Jersey collects information about: the number of users navigating on our website; what advertising has been displayed during your navigation; whether you have click on the advertising or not; whether you have purchased an advertised products/services; sales statistics.
Google Adwords/ Remarketing Persistent Yes
Feefo Persistent Yes

B. For what period will Europcar retain the Cookies?

Europcar Jersey is using "persistent" and "session" cookies:

  • Persistent cookies are cookies that remain stored on your device from one visit to another, until they expire or until you request their deletion;
  • Session cookies are cookies temporary stored on your device and automatically deleted when you leave our website.

You will find below a list of "persistent" Cookies used by Europcar and the relevant retention period.

  Cookies Persistent/ Session cookies Retention period
Essential Cookies
Europcar essential cookies (ci_session,quoted) Session 60min
Analytics Cookies
Google Analytics Persistent up to 2 years
Advertising Cookies
Google Adwords/ Remarketing Persistent 13 months
Feefo Persistent 12 months


 

C.    Third party Cookies
 
Europcar Jersey uses third party Cookies which are Cookies used by third parties when you visit our website.
Third party Cookies used on our website are listed below:
 
  First party Cookies Third party
Essential Cookies Europcar essential cookies N/A
Analytics Cookies Google Analytics N/A
Advertising Cookies N/A Google Remarketing, Feefo

Europcar Jersey would like to draw your attention to the fact that this Cookies Policy does not apply to the use of third party Cookies and that Europcar Jersey is not responsible for the use of information collected through these Cookies by third parties. We encourage you to review the privacy policies of these third parties to further understand the rules applicable to the processing of your information.
In addition, please note that most internet browsers offer the possibility to block third party cookies.
 
 
D.    Is the information collected through the use of Cookies transferred outside the EU?
 
Europcar Jersey would like to draw your attention to the fact that information collected through the use of certain cookies can transfer outside of the EU. This can be explained for the reason that some of our providers maintain servers all around the world for a better service quality.
As detailed in section A, it concerns the information collected through the following cookies:Google Analytics, Google Remarketing, Feefo.
We encourage you to review the privacy policies of these providers to further understand the rules applicable to the transfer of your information.
 
 
E. How to manage your cookies?
You can manage your cookies settings in your web browser. For more information on how to manage your Cookies via your browser, please refer to the specific browser ‘Help’ section’ or click on the relevant link: Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Apple Safari.
 
F. Who should you contact when you have a query regarding the use of your cookies?
 
Should you have any query regarding the use of Cookies by Europcar Jersey, please contact: reservations@europcarjersey.com
 
G. Changes to this Cookies Policy
 
This Cookie Policy was last amended on the 25th of May 2018.
 
Europcar Jersey reserves the right to amend this Cookie Policy at any time.